diana/specification/99-open-questions.md

Open Questions — Diana Website (v1)

This log tracks uncertainties and deferred decisions. Each item should be resolved before implementation in Phase 4.

OQ-1 — Preferred contact method(s) beyond the contact form

• Status: Resolved
• Resolution: Secondary contact channels are email and phone. Both should appear in the site header/footer and in the confirmation copy after form submission.

OQ-2 — GDPR/cookie consent and tracking requirements

• Status: Resolved
• Resolution: No analytics, no tracking scripts, no cookie consent banner for v1. No privacy policy required at launch. Revisit if analytics are added later.

OQ-3 — Form backend + spam protection approach (ADR-002)

• Status: Resolved (endpoint details deferred to implementation)
• Resolution: Form submissions will be sent via AWS SES, triggered by a POST to an existing AWS API Gateway + Lambda endpoint. Recipient email and API endpoint URL to be provided at implementation time. Spam protection approach to be defined in 38-lead-capture-spec.md. See ADR-002.

OQ-4 — Minimum quote form fields for "qualified leads"

• Status: Resolved
• Resolution: Required form fields are:
  • Name (full name)
  • Address (service location)
  • Phone
  • Email
  • Description (description of work requested)
• All fields are required. Detailed validation rules to be defined in 38-lead-capture-spec.md.

OQ-5 — Service taxonomy: separate pages vs grouping

• Status: Resolved

• Resolution: Services are grouped for best SEO relevance and content depth. Proposed groupings:

  Page	Slug	Services included
  Painting	/services/painting/	Interior & exterior painting, trim work
  Tile Setting	/services/tile-setting/	All tile types, kitchens, bathrooms, entryways, patios
  Drywall & Sheetrocking	/services/drywall/	Removing, replacing, patching, sanding
  Minor Plumbing	/services/plumbing/	Sinks, toilets, showers
  Minor Electrical	/services/electrical/	Lights, fans, fixtures
  Carpentry & Mounting	/services/carpentry-and-mounting/	Carpentry, furniture assembly, TV/shelf mounting
  Flooring & Wood Refinishing	/services/flooring/	Flooring touch-ups, wood refinishing (floors, decks, stairs, cabinets)
  Security & Safety Equipment	/services/security-safety/	Grab bars, lock bars, window mesh, security cameras
  Boat Work	/services/boat-work/	Woodwork, spray paint, marine hardware

• Rationale: Carpentry and Mounting share the same installation/assembly search intent. Flooring touch-ups and Wood Refinishing share the same surface/finish search intent and existing image assets.

OQ-7 — Thank-you page vs. in-page success state after form submission

• Status: Open — raised by 38-lead-capture-spec.md
• Question: After a successful form submission, should the site stay on /contact/ and show an in-page success state (Option A), or redirect to a dedicated /thank-you/ page (Option B)?
• Options:
  • Option A (recommended for v1): In-page success state. Form is replaced by FormFeedback (success) component on /contact/. Simpler. No redirect. No extra page to maintain. Fits v1 since there is no analytics to track conversion events (ADR-005).
  • Option B: Redirect to /thank-you/. Prevents back-button resubmission. Better for conversion tracking when analytics are added later. Requires a separate HTML page with noindex.
• Recommendation: Option A for v1. Revisit when/if analytics are added.
• Blocking: Implementation of 38-lead-capture-spec.md.
• Decision needed from: Diana / project owner.

OQ-6 — Brand naming and domain

• Status: Resolved
• Resolution: New public-facing brand name is "Home Enhancement and Renovation — HER".
  • Use full name in footers, About page, and legal references.
  • Use "HER" as the short-form logo/header identity.
  • Update all spec documents and eventually title tags/metadata to reflect the new brand.